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Technical Support Analyst - Trading Systems - FIX - 1st Line Technical Support Analyst is required to join our Financial Services client to provide 1st line support to key trading applications. Based in London (full time in the office), this is a permanent position, offering a competitive salary. You will be responsible for 1st line support of key systems, responding to traders/brokers technical queries in a prompt manner, escalating to 2nd/3rd line where necessary. This is a Front Office environment, so a similar experience previously is a plus. Requirements Proven experience in supporting... more ->
Infrastructure Support Analyst/Infrastructure Analyst/Infrastructure Engineer Join an experienced support team to provide an outstanding and responsive IT service to local and remote users. This is a varied role with exposure to all areas of the IT environment, including networking, infrastructure, and cloud computing. Infrastructure Support Analyst/Infrastructure Analyst/Infrastructure Engineer Candidates must have excellent interpersonal and communication skills to work closely with the support and development teams as well as customers and stakeholders based in London and the US. Job... more ->
IT Support Analyst - 6 Month FTC Our client seeks an experienced IT support Analyst to join their team on a 6-Month Fixed Term Contract. Please note, the role is 100% on-site in London. You will be expected to resolve 1st and 2nd line support calls and to assist with resolving higher level calls. You will be the onsite presence for desk side support to users based in the London office. You will be rewarded with an excellent salary, as well as a brilliant benefits package including annual leave, pension scheme, life assurance, income protection, private medical insurance, and many, many more... more ->
Application Support Analyst - Java, .NET, SQL, Control-M, Excel VBA, Unix, Windows I am seeking an Application Support Analyst to join my client, a leading capital management firm based in London. You will be responsible for supporting applications/systems across all areas across the business front-to-back which are used across multiple asset classes. You must have experience dealing with traders across these asset classes and have an understanding with the trade, static, and market data required in the trade flow. Key Responsibilities: Act as the main point of contact for addressing user... more ->
IT Support Analyst/IT Support Engineer An exciting new opportunity has become available for an IT Support Analyst/IT Support Specialist to come on board working for a leading law firm in Guildford on permanent basis Providing a professional and consistent level of telephone and desk-side support to the Guildford office, and other offices as required Assisting with providing support to the firm by telephone and remote control as required Ensuring all requests are accurately recorded and responded to within a timely manner Assist in the setup of any internal or external virtual meetings... more ->
Eclipse/Claims Application Support Analyst A highly established Lloyd's insurance organisation are looking for an Application Support Analyst. This is part of an IT transformation where this App Support Analyst will work with Verisk products such as Eclipse & Claims. They will also support a range of other specialty insurance applications that you would be able to learn as part of your role. As an Application Support Analyst you will be responsible for the technical work and smooth running of the insurance specific Verisk applications such as Eclipse & Claims. You will come from a technical... more ->
Sevenoaks School is currently seeking to appoint a Support and Server Analyst (full-time, all year round). We are looking for someone who can communicate appropriately with technical and non-technical colleagues. This includes demonstrating the ability to explain technical matters to non-technologists, at all levels. Takes a logical, consistent approach to solving problems, including diagnosis and testing and enjoys helping people, problem solving and working as part of a team. Please see Job Description for full details about the role. Please Note For applicants applying from other job... more ->
IT Support Analyst sought by a growing not for profit organisation to join their team near Barbican, providing IT support and Microsoft Office 365 administration and ensuring that systems are operational. You will also manage and identify incidents and continually improve processes with support from 3rd party suppliers. The remit will cover service requests, user setup and configuration, asset management and software license management. You will also support the admin of the M365 environment including Azure AD, SharePoint, OneDrive and Teams. Job requirements Candidates will have experience... more ->
Are you an experience IT Support Analyst? Do you have at least 1 years' experience working in a law firm or professional services environment? If so, I have a great opportunity for you. I am working with a top London law firm to find the right IT Support candidate for a 6-month FTC contract based in their London office, the salary available is up to £34,000 annually for the right candidate. This position will be fully onsite in the London office. The role will mainly be looking at 1st/2nd line support, the below experience is required: Microsoft Office & M365 experience (Absolutely essential)... more ->
Guidewire Application Support Analyst A highly established specialty London Markets insurance company are looking for an experienced and specialist Guidewire Application Support Analyst to join their Application Support team. They are going through an IT transformation and have recently added Guidewire to their estate of applications and are in need of a specialist to support the integration. You will come from a London Markets insurance background where you have supported the specialty insurance Guidewire application. Your experience in other specialty insurance applications such as eclipse... more ->
Senior Application Support Analyst - Commodities Trading Fantastic opportunity for an experienced Application Support Analyst with a background supporting Front Office trading to grow their career in a fast-growing and hugely successful energies trading business based in the centre of London. £110 - £130k package Hybrid working model, with excellent working culture and colleagues at the top of their game. The successful Application Support Analyst will have prior experience working in a similar role supporting high-functioning trading or similar Front Office teams. You will be working with... more ->
Perm - Endur Support Analyst - Energy Trading - London Global Energy trading company requires Endur Support Analyst to join expanding ETRM Team. The role Provides operations support by analysing systems, researching problems and maintenance/coordination of different applications Continuous improvements of processes through eg innovative ideas, enhance automations/monitoring using platforms like Elastic, Grafana, etc Daily operations (Infrastructure and health checks) and business support to identify potential root cause for failures and coordinate fixes with Development teams Working with ION... more ->
(APPLICATION SUPPORT, PRODUCTION SUPPORT, PRODUCTION MANAGEMENT, SQL, STORED PROCEDURES, WINDOWS, AZURE, SCRIPTING, POWERSHELL, TL-SQL, CONTROL-M, SCHEDULING, BATCH SCHEDULING, AUTOSYS) One of the World's most prestigious hedge funds are currently looking for a Senior Application Support Analyst, to support their Front Office team. This includes trade capture, market data as well as risk. In this role you will be point of contact for any system and application user queries, as well as working closely with Developers to identify any common issues and communicate user requirements. Sat in the... more ->
The End user support analyst will provide essential 2nd line support within the Technology department, focusing on ensuring the smooth running of computer systems. This role is ideal for a problem solver with a keen interest in IT, looking to make an impact in the Industrial/Manufacturing industry. Client Details End user support analyst - 2nd Line This company is a renowned leader in the Industrial/Manufacturing sector, employing over 500 individuals across the globe. With a commitment to innovation, they provide cutting-edge solutions that make a real difference in the industry. The firm is... more ->
Finance Systems Analyst (3E) - £70k - London/Hybrid A fantastic opportunity has arisen for a Finance Systems Analyst to join our London based global law firm on a permanent basis. Provide high quality and expert financial systems support to our global user community Manage 3E support calls in a timely manner using the agreed incident management processes and systems Recording, monitoring and escalation of software bugs and issues Manage user expectations in a professional and customer orientated manner to provide a high quality customer service Continuously strive to improve service,... more ->
IT User Support Specialist/IT Support Analyst A fantastic opportunity has arisen for a IT User Support Specialist/IT Support Analyst to join our London based law firm on a permanent basis. Responsibilities and Duties:. Provide assistance by liaising with clients via email, telephone or in person as part of the London IT Service;. Ensure that all support requests are dealt with promptly and escalate unresolved issues to the London IT Manager or teams in London and New York;. Log all calls using Helpdesk Software (iSupport);. Escalate calls to the appropriate teams with the assistance of the IT... more ->
Role: Salesforce Business Systems Analyst Location: London/Bedfordshire (One day a week) Salary: £45,000 Are you a leading professional in your field of work? Are you motivated and driven to identify a better way forward? Then you'll value the highly collaborative and acutely specialist work environment this job offers. This exciting Salesforce Business systems analyst for a great growing insurance firm. This offers fantastic prospects and benefits to any seasoned individual who wants to try their hand at a new environment. Ideal Candidate: Someone who considers themselves a salesforce SME... more ->
2 days WFH hybrid working Job Responsilbities Work effectively, efficiently and respectfully alongside other Technical Support Analysts (2nd Line) Provide operational, and technical support for the Firm globally To provide assistance as a project resource as and when required Creating and maintaining support documentation, providing any suggestions of improvements to the IT Training team with regards to the user guidance material Skills Required Previous experience working in a law firm Excellent Office 365, Windows 10, Active Directory & Azure Experience supporting Mobile Devices and using... more ->
O ffice Based 5 Days Monday - Friday Key skills: 2nd Line Support, Office 365, Exchange, AD, Azure, Excellent Communication skills & Customer Service. My Client is a highly dynamic and successful computer reseller and consultancy providing leading best of breed IT hardware, software, networking and peripheral products who are seeking an enthusiastic 1st and 2nd Line Support Service/Help Desk Engineer with a minimum 2 - 3 years' experience. You may come from an MSP, Managed Service Provider or similar background. You will be a dedicated resource on one of my client high profile customer sites.... more ->